Polar Protection Inc. ("we", "us") is committed to protecting personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Information We Collect
- Inquiry information — name, contact details, and message content submitted through our forms, email, or phone lines.
- Employment information — application details, licence numbers, and certifications submitted by job applicants.
- Operational records — incident reports, patrol logs, and CCTV footage collected in the course of providing contracted security services.
How We Use It
- To respond to inquiries and prepare quotes.
- To assess employment applications.
- To deliver contracted security services and meet legal reporting obligations.
- To meet our obligations under provincial private security legislation.
What We Don't Do
- We do not sell or rent personal information.
- We do not share information with third parties except as required to deliver services or as required by law.
- We retain records only as long as required by contract, law, or legitimate operational need.
CCTV & Surveillance Records
Video and incident records collected on client properties are handled under the direction of the property owner and applicable privacy law. Access is restricted, logged, and released only to authorized parties or law enforcement through proper channels.
Contact
Questions or access requests may be directed to our Privacy Officer at info@polarprotection.ca or by mail to 123 Bay Street, Suite 1800, Toronto, ON M5J 2T3.